Search

FAQ

 

How do I place an order?

Please contact us by calling our toll-free number 888.696.3633. You may also email us, submit a form for a representative to call you or send a fax. We are happy to answer any questions you may have and to provide top personal service.

What fabrics do you use?

We use high quality matte satins, chiffon, organza and tulle. Our gowns are designed and created above standards for a better look and fit. We are pleased to bring our affordable gowns to you without jeopardizing the integrity of the gown.

Can I try it on before I order the gown?

The bridal gown or formalwear may be tried on at the LatterDayBride Showroom located in Salt Lake City, Utah. Please contact us to schedule an appointment or stop by at your convenience.

If I do not like the gown, can I return it?

Yes. Please review our gown return policy.

How long does it take to receive the gown?

It all depends on the particular gown and size. We have many styles and sizes available immediately. Just tell us what your need-by-date is and we will do all we can to deliver it on time or before. If there are any problems with delivering the gown, you will know within 24 hours of ordering.

When do I pay for the gown?

Payment for the gown is required at the time of ordering; however, your card will not be charged until your order is confirmed (within 24 hours). We accept Visa, MasterCard and Discover. You may also pay with a money order or check, but please allow additional time for delivery and processing.

What if the gown does not fit when it arrives?

Please use the size chart that corresponds with the gown before you order. Take time to be measured and if you have any questions, please contact us. You still may need some minor alterations such as hemming the skirt or raising the shoulders. If the gown is dramatically sized wrong, please let us know and we will do all we can to exchange for a better size (shipping costs apply). You may also return the gown, but please view our full return policy statement first.

Will I still need some alterations?

You may all depending on your size. For example, it is common to have the shoulders of the gown brought in or to adjust the length if you are shorter.

Do you ship outside the United States?

Yes, we will in most cases. Additional shipping charges may apply. Please contact us with any questions.

Here is a great site for currency conversion for your convenience www.xe.com.

I am getting married in an LDS temple. What are the requirements?

We are especially concerned with the standards of the temple. We recommend wearing a temple dress for the ceremony and then wearing a modest wedding gown for your reception and other celebrations.

 

Go to top